Frequently Asked Questions
Answers to the questions we hear most often from traders and investors evaluating Farenden. If you can't find what you're looking for here, our team is happy to help via the contact page.
What exactly does Farenden do?
Farenden analyses market data and surfaces decision-support signals for traders and investors. It is designed to help you interpret trends and risk factors more efficiently, not to replace your own judgement or a licensed financial adviser.
Do I need prior trading experience to use Farenden?
No. The platform is built to be approachable for newer traders while still offering depth for experienced users. We recommend spending time with the onboarding materials before relying on any output for real decisions.
Is Farenden regulated or does it provide financial advice?
Farenden is a decision-support tool, not a regulated financial adviser. Nothing produced by the platform should be treated as personalised financial advice. Always consider seeking independent professional guidance before making investment decisions.
How is my data handled?
We aim to align our data handling practices with UK data protection standards. For full details on what is collected and how it is used, please refer to our Privacy Policy, linked in the footer of this site.
Can I try Farenden before committing to a paid plan?
Yes. A free trial is available via the "Start Free Trial" button in the site navigation. This gives you access to core features so you can evaluate whether the platform fits your workflow.
What happens at the end of the free trial?
You'll be able to choose whether to continue with a paid plan or stop using the service. We do not want you to be surprised by any charges, so please review the plan details shown during sign-up carefully.
Which markets or asset classes does Farenden cover?
Coverage depends on your plan and configuration. For the most accurate and current information about supported markets and instruments, please get in touch through our contact page.
Can I cancel my subscription at any time?
Subscription terms, billing cycles, and cancellation conditions are set out in our Terms of Service. We encourage you to review that page, or reach out to us directly, before starting a paid plan.
Does Farenden work on mobile devices?
The platform is designed to be accessible from modern web browsers, including on mobile. For the fullest experience, we generally recommend using a larger screen where available.
How do I get help if I run into an issue?
The quickest way to reach us is through the contact page, where you can send details of your question or issue. We aim to respond as promptly as we reasonably can.
Will Farenden guarantee profitable outcomes?
No tool, including Farenden, can guarantee trading or investment outcomes. All markets carry risk, and past patterns are not a reliable indicator of future results. Please trade and invest responsibly.
Still have questions?
Our team is ready to help you understand whether Farenden is the right fit for your needs.